Terms of Service

The terms under which Slant provides the Brand Radar Audit and related services.

Who we are

Slant Design ("Slant," "we," "us") is a brand strategy and marketing leadership consultancy based in Vancouver, BC, Canada. By purchasing or using Slant's services, you ("client," "you") agree to these Terms.

The service

The Brand Radar Audit is a productized brand analysis delivered as a designed PDF deck within 5 business days of payment confirmation. The audit includes a 6-dimension scorecard, competitive landscape analysis, voice and visual identity assessment, quick wins, strategic recommendations, three positioning paths, a whitespace opportunity reveal, and a one-insight summary.

Higher tiers of service (Strategy Debrief, Brand Strategy Sprint, Fractional CMO, Brand Refresh) have separate scopes and pricing. These Terms cover the Brand Radar Audit specifically; higher-tier engagements are governed by separate agreements.

Payment

The Brand Radar Audit is priced at $499 USD, processed by Stripe at the time you submit the intake form. Payment is required before audit work begins. You authorize Slant to charge your payment method via Stripe.

Slant does not store credit card information. All payment processing is governed by Stripe's terms.

Delivery

Slant aims to deliver the audit deck within 5 business days of payment confirmation. We will email the deck (PDF) to the email address you provided on the intake form. If we cannot meet the 5-business-day window due to high volume or scheduling, we will notify you within 2 business days of payment with an updated timeline.

Refunds

Because the Brand Radar Audit involves significant research and analysis time on Slant's part, refunds are handled case-by-case rather than offered automatically. If you are not satisfied with the audit, contact hello@slant.is within 7 days of delivery and we will work with you to either revise the deliverable or, where appropriate, issue a partial or full refund.

Refunds are available only if requested within 7 days of delivery and before you have used the audit to inform a strategic decision (positioning change, hire, redesign, investor update, or similar). Once the audit has materially informed such a decision, the engagement is considered complete and no refund will be issued.

Information you provide

By submitting the intake form, you confirm that:

How Slant produces the audit

Slant uses a combination of human strategic judgment (provided by Brady Whitteker, founder, with 17 years of consumer brand operating experience) and AI-assisted research and analysis tools (Anthropic's Claude). All audit findings are reviewed and edited by a human before delivery.

Information you provide is processed through these tools to produce the audit. We do not allow our AI providers to use your information for model training. See our Privacy Policy for details.

Intellectual property

The deck and its contents

Upon full payment, you receive a perpetual, non-exclusive license to use the audit deck for your internal business purposes. You may share the deck with employees, contractors, board members, investors, or other parties with a legitimate interest in your brand strategy.

You may not republish the deck publicly (in whole) without Slant's written permission. You may reference, quote, or summarize findings in your own work.

Slant's frameworks

The 6-Dimension Brand Radar framework, the Brandstorm methodology, and the design templates used to produce the deck remain Slant's intellectual property.

Your brand and content

You retain all rights to your company name, brand assets, products, services, and any content you provide to Slant. By providing this content, you grant Slant a limited license to use it solely for the purpose of producing your audit.

Confidentiality

Slant treats information you provide as confidential. We do not share specific client information with third parties (other than the service providers listed in our Privacy Policy) without your permission.

Slant may, with your explicit written permission, publish anonymized case studies that reference work done for you. We will not publish identifying information about your company without that permission.

Limits on liability

The Brand Radar Audit is provided "as is." Slant makes no warranty that the audit's recommendations will produce specific business outcomes. Strategic decisions you make based on the audit are your responsibility.

To the maximum extent permitted by law, Slant's total liability arising from or related to the Brand Radar Audit is limited to the amount you paid for the audit ($499 USD). Slant is not liable for indirect, consequential, incidental, or punitive damages.

Marketing follow-up

By submitting the intake form, you consent to receive follow-up communication from Slant about your audit, related Slant services, and occasional brand strategy content. You can unsubscribe from non-essential communications at any time by emailing hello@slant.is.

Communications related to the delivery and follow-up of your specific audit (delivery emails, scheduling, debrief invitations) are considered transactional and will continue regardless of marketing unsubscribe status.

Termination

Either party may terminate the engagement at any time with notice. If Slant terminates after payment but before audit delivery, a full refund will be issued. If you terminate after audit delivery, no refund will be issued unless within the satisfaction window described above.

Changes to these Terms

Slant may update these Terms from time to time. Material changes will be reflected in the "Effective date" below. Continued use of Slant's services after a change constitutes acceptance.

Governing law

These Terms are governed by the laws of British Columbia, Canada. Any disputes arising from these Terms will be resolved in the courts of British Columbia.

Contact

Questions about these Terms: hello@slant.is

Effective date: April 22, 2026